Now showing items 1-2 of 2
Improving system knowledge and performance with proactive intelligent on-line help
Computer software is becoming increasingly powerful and complex, but most people only utilize a small fraction of the capabilities of the software that they use to accomplish their daily tasks (Antsey, 1988; Fischer, 1987, ...
Banner blindness: What searching users notice and do not notice on the World Wide Web
Web designers attempt to draw attention to important links by making them distinctive. However, when users are asked to find specific items, they often overlook these distinctive banners. The irony of this phenomenon I ...