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Evaluating organizational response to a cognitive problem: A human factors approach
The commission of error is often perceived as the result of such internal attributes as negligence, laziness, carelessness, and inattention. In organizational settings, such a perception often leads to the administration ...
Integrating expected search time and target detection probability in visual search strategies: The undervaluing of search time
In trouble-shooting, subjects choose the order in which they test hypotheses. This choice often involves a trade-off between the time it takes to test a hypothesis and the probability that the hypothesis is correct. In ...
Changing the interface with minimal disruption: The roles of layout and labels
This dissertation reports findings from two laboratory experiments and a field study demonstrating significant reliance by users on interface layout information in interactive tasks. In Experiment l, a paradigm was introduced ...
Visual cues to reduce error in computer-based routine procedural tasks
Research has shown that one type of common procedural error, postcompletion error, occurs systematically under high working memory load. Studying the effects of different interventions on this reproducible and well-explained ...