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    The differential impact of formal and interpersonal discrimination on job performance

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    Author
    Singletary, Sarah LaTash Brionne
    Date
    2009
    Advisor
    Hebl, Michelle R.
    Degree
    Doctor of Philosophy
    Abstract
    Previous research has examined a number constructs that are associated with the experience of discrimination; however, previous studies are limited in three ways. First, most research has focused on determining the attitudinal outcomes (i.e., job satisfaction, organizational commitment, turnover intentions) associated with perceptions of discrimination. Second, previous research examines discrimination primarily as an outcome and not a predictor. Third, previous research has neglected to examine discrimination during an ongoing social interaction. This dissertation corrects for these limitations and extends previous research by examining the impact of formal and interpersonal discrimination (either in isolation or combined) on performance. Results reveal a number of attitudinal as well as behavioral outcomes resulting from discrimination. Specifically, the experience of interpersonal and combined (simultaneously experiencing both interpersonal and formal discrimination) discrimination resulted in impaired performance. In addition, experiencing any type of discrimination (interpersonal, formal, or combined) reduced intentions to engage in future acts of helping behavior, positive perceptions of the assessor, perceptions of interactional justice, and independent coders' perceptions of participant effort on task. A number of theoretical and practical implications are discussed.
    Keyword
    Social psychology; Business administration; Management; Psychology; Industrial psychology
    Citation
    Singletary, Sarah LaTash Brionne. "The differential impact of formal and interpersonal discrimination on job performance." (2009) Diss., Rice University. https://hdl.handle.net/1911/61816.
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    • Rice University Electronic Theses and Dissertations [12793]

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    Managed by the Digital Scholarship Services at Fondren Library, Rice University
    Physical Address: 6100 Main Street, Houston, Texas 77005
    Mailing Address: MS-44, P.O.BOX 1892, Houston, Texas 77251-1892