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Review of "Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government"
Review of: Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government. Bruce McClendon, Mac Birch, and Ray Quay. Folsom, CA: Citygate Press, 2013. 526 pp. $21.98 ...
Fondren Through the Years: an Oral History of the Library, 1949-2009
(Rice University, 2009)
This 42-minute video includes 29 interviews with Fondren library staff including 6 retirees and 23 current employees. The film offers an informative and entertaining look at the library's development from the late 1950s ...
Women Inventors: Information Sources
(Patent and Trademark Resource Center Association, 2018)
This paper describes information sources related to women inventors and patent holders from the inception of patenting in the United States through 2017. It includes books, websites, blogs, and studies from government and ...