Receiving feedback in a social context: The role of goal-orientation
Dipboye, Robert L.
Master of Arts thesis
The present study examined the relationship between feedback and subsequent task performance in a social context. Participants performed three trials of a decision-making task interrupted by two group discussion periods. Social process variables, such as influence, expertise, and perceived competence, were found to impact the feedback-performance relationship. In addition, goal-orientation was found to moderate individuals' reactions to the feedback. Results also suggested that goal-orientation moderated the effect of social processes on performance, but the findings were not consistent. These moderating relationships are potential explanations for enhancing or attenuating effects of feedback on performance.
Management; Industrial psychology; Business administration; Psychology