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    Performance cue effects in work behavior ratings: Memory or response bias?

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    Author
    Willis, Cynthia Emrich
    Date
    1991
    Advisor
    Martell, Richard F.
    Degree
    Master of Arts
    Abstract
    This study examined whether a memory or response bias mediated the effects of performance cues on observers' recollections of a work group's behavior. Fifty-nine subjects observed a film of a group at work. Then, immediately or one week later, subjects rated the group's performance using behavioral, evaluative, and objective outcome rating instruments. Prior to observing the group, subjects were given performance cues that led them to believe the group had either performed well or poorly in the task. Results identified a systematic response bias and not a memory bias as the cognitive process mediating the effects of performance cues in work behavior ratings: Subjects adopted a more liberal decision criterion when attributing effective (ineffective) behaviors in response to positive (negative) performance cues. Unlike the behavioral ratings, recollections of specific group outcomes were immune to the biasing effect of performance cues.
    Keyword
    Industrial psychology
    Citation
    Willis, Cynthia Emrich. "Performance cue effects in work behavior ratings: Memory or response bias?." (1991) Master’s Thesis, Rice University. https://hdl.handle.net/1911/13517.
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    Home | FAQ | Contact Us | Privacy Notice | Accessibility Statement
    Managed by the Digital Scholarship Services at Fondren Library, Rice University
    Physical Address: 6100 Main Street, Houston, Texas 77005
    Mailing Address: MS-44, P.O.BOX 1892, Houston, Texas 77251-1892
    Site Map