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dc.contributor.advisor Murphy, Kevin R.
dc.creatorStramler, Carlla S.
dc.date.accessioned 2018-12-18T21:29:39Z
dc.date.available 2018-12-18T21:29:39Z
dc.date.issued 1981
dc.identifier.urihttps://hdl.handle.net/1911/104734
dc.description.abstract Clerical and secretarial workers completed an openended questionnaire in which they recorded stressful jobrelated incidents. This information was used to construct a behavioral stress scale and coping behaviors inventory. Another group of clerical and secretarial workers (N=282) rated these Incidents according to their perceived stressfulness and categorizéd concomitant coping behaviors. They also listed the occurrence of specific psychosomatic illnesses and filled out a widely-used measure of occupational stress. Factor analytic results suggest that clerical and secretarial workers consider instances of role conflict and interpersonal problems to be the most important job-related stressors. The'average respondent is a moderately stressed woman who employs a range of both action-oriented and cognitive-oriented behaviors, with the cognitive-oriented behaviors predominating slightly. However, as the level of perceived occupational stress increases, the use of action-oriented behaviors rises in this group.
dc.format.extent 89 pp
dc.language.iso eng
dc.title Occupational stress and coping behaviors in clerical and secretarial workers
dc.identifier.digital RICE2370
dc.contributor.committeeMember Howell, William C.;Dipboye, Robert L.
dc.type.genre Thesis
dc.type.material Text
thesis.degree.department Psychology
thesis.degree.discipline Social Sciences
thesis.degree.grantor Rice University
thesis.degree.level Masters
thesis.degree.name Master of Arts
dc.format.digitalOrigin reformatted digital
dc.identifier.callno Thesis Psych. 1981 Stramler
dc.identifier.citation Stramler, Carlla S.. "Occupational stress and coping behaviors in clerical and secretarial workers." (1981) Master’s Thesis, Rice University. https://hdl.handle.net/1911/104734.


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